Privacy Policy

This Privacy Policy explains how we collect, use, store, process, and protect personal information when you:

• visit our website,
• contact us,
• submit enquiries,
• interact with our content,
• or use our services.

By accessing or using our website, you acknowledge that your information may be processed in accordance with this Policy.

Adco Media is a UK-based creative agency specialising in:

• Website Design & Development
• Commercial Photography
• Commercial Videography
• Brand Content Creation

For the purposes of UK GDPR and applicable data protection legislation, Adco Media acts as the data controller responsible for your personal information.

We may collect, store, and process the following information.

Personal Information

• Name
• Email address
• Telephone number
• Company or business name
• Billing information
• Project details
• Booking information
• Enquiry information
• Communications submitted through forms, email, or other contact methods

Technical Information

• IP address
• Browser type and version
• Device information
• Operating system
• Website usage data
• Referral source information
• Session activity
• Analytics information
• Cookie and tracking information

Marketing & Analytics Information

• Website engagement
• Marketing interactions
• Advertising performance
• Visitor behaviour
• Campaign effectiveness

Information may be collected through:

• Website contact forms
• Email communications
• Phone enquiries
• Project enquiries
• Booking forms
• Cookies and tracking technologies
• Analytics tools
• Social media interactions
• Third-party integrations

We may use personal information to:

• Respond to enquiries
• Provide services
• Manage projects and bookings
• Communicate with clients
• Send quotations and invoices
• Improve website functionality
• Monitor website performance
• Analyse visitor behaviour
• Improve marketing activities
• Prevent fraud or misuse
• Maintain website security
• Comply with legal and regulatory obligations

Adco Media processes personal data under lawful bases recognised under UK GDPR, including:

• Consent
• Contractual necessity
• Legitimate interests
• Legal obligations

Where consent is relied upon, users may withdraw consent at any time where applicable.

Our website may use:

• Cookies
• Analytics tools
• Tracking pixels
• Session technologies
• Marketing technologies
• Behaviour tracking tools

These technologies may be used to:

• Improve website functionality
• Monitor website traffic
• Analyse visitor behaviour
• Improve user experience
• Support advertising and marketing campaigns
• Measure campaign effectiveness

For more information, please refer to our Cookie Policy.

Adco Media may utilise third-party providers including:

• Website hosting providers
• Analytics services
• Payment processors
• CRM systems
• Cloud storage providers
• Social media platforms
• Advertising platforms
• Embedded content providers

These third parties may process personal data on our behalf or independently under their own privacy policies.

Adco Media is not responsible for the privacy practices, policies, or content of third-party services or websites.

Personal information shall only be retained for as long as reasonably necessary for:

• Business operations
• Project administration
• Legal compliance
• Accounting requirements
• Security purposes
• Dispute resolution
• Contractual obligations

Information may be securely deleted, anonymised, or archived where no longer required.

Adco Media implements reasonable technical and organisational measures intended to protect personal information from:

• Unauthorised access
• Misuse
• Loss
• Disclosure
• Alteration
• Destruction

However, no website, online platform, cloud system, transmission method, or digital storage solution can be guaranteed completely secure.

Users submit information at their own risk.

Some third-party services used by Adco Media may process or store information outside the United Kingdom.

Where international transfers occur, we aim to ensure appropriate safeguards are implemented where reasonably applicable.

Under UK GDPR and applicable data protection laws, users may have rights including:

• The right to access personal data
• The right to correct inaccurate information
• The right to request deletion
• The right to restrict processing
• The right to object to processing
• The right to data portability
• The right to withdraw consent
• The right to lodge complaints with the Information Commissioner’s Office (ICO)

Requests relating to personal data may be submitted using the contact information below.

Adco Media may update this Privacy Policy from time to time to reflect changes in:

• legal requirements,
• technologies,
• services,
• business operations,
• or website functionality.

Updated versions shall be published on this website and become effective upon publication unless otherwise stated.

This Privacy Policy shall be governed by the laws of Scotland and applicable laws of the United Kingdom.

Any disputes relating to this Policy shall be subject to the jurisdiction of the Scottish courts.

For any questions relating to this Privacy Policy or personal data enquiries, please contact hello@adco-media.com.